At the Brown Palace Hotel and Spa, we have our own highly skilled team of Special Forces ready to take your Palace Experience to a whole new level. We’d like to introduce you to your personal BP Butler. A specially trained service expert dedicated to your whims and fancies, your heart’s desires, and your ultimate wishes. The service begins with a follow-up call to your reservation, and continues throughout your stay, with transportation, reservations, and special preferences detailed and accommodated with foresight. Of course, it also includes complimentary extra indulgences at every turn. We’re talking white gloves, obsessive attention to detail, and very swift feet.
You can picture yourself getting this kind of Royal Treatment, now can’t you?
Top-line bennies of your personal BP Butler.
- Expedited VIP check-in to your Top of the Brown Guest Room or Suite
- Telecommunications package with WiFi, local and domestic long distance phone calls
- Welcome In-room beverage and snack choices to your liking
- Morning and afternoon food and beverage Butler Cart
- Reserved hotel Mercedes and driver*
- 1-hour laundry & press service**
- Express Shoe Shine service
- Arrangements and reservations for your stay – both in and outside your Palace
- Direct, private access and contact with your Butler before & during stay
Yes, you will be happily spoiled rotten.
Your Butler will get busy in anticipation of your stay.
- Room temperature preference
- Turn down preferences
- Music preferences
- Additional room requirements/supplies
- In-house and local reservations for restaurants, spa
- Ticket acquisition for concerts, museums, events
Morning and Afternoon Butler cart service.
7-11am Friday and Saturday. You choose your time.
A breakfast starter cart with delicious ways to begin your day! Choices may include:
- Quiche of the day, fresh fruit, assorted breakfast breads or mini shot parfaits
- French press coffee, assorted juices, loose leaf tea, sparkling or artesian water
- Denver Post, New York Times, Wall Street Journal, or USA Today
4-8pm Friday and Saturday. You choose your time.
An afternoon refresher cart with tasty ways to unwind. Choices may include:
- Hors d’oeuvre of the day, dried fruit, assorted warm nuts or tier of assorted pastries
- Sodas, sparkling or artesian water, house wines or beer selections, French press coffee or loose leaf tea
The moment your cart arrives? Yeah, that’s a good feeling.
Extra amenities and complimentary services:
Preferred restaurant reservation times Preferred spa reservation times Complimentary print, copy & fax services Actually, the world here does revolve around you.
Your Butler knows you best.
Details of all your selections and preferences will be saved in the Butler Brigade database for future reference. Your Butler will follow up at appropriate times to ensure your ongoing satisfaction.
The Butler Brigade experience is posted as a simple room rate on your bill, providing optimum discretion. Our Butler Brigade team is available to serve you on Friday and Saturday only.
This could be the start of a beautiful relationship.